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Contacting MDA


Do anyone else have problems contacting Milan Digital Audio?
I contacted them through the contact form two months ago. I also registered on the Hw forum at the same time, but I haven't got any answer from them yet. And my forum account hasn't been activated yet. I have tried both the contact forms and email.
by ob530
May 22, 2019 04:41 PM

Replies (2)

RE: Contacting MDA

ob530 wrote:

Do anyone else have problems contacting Milan Digital Audio?
I contacted them through the contact form two months ago. I also registered on the Hw forum at the same time, but I haven't got any answer from them yet. And my forum account hasn't been activated yet. I have tried both the contact forms and email.

I joined the Forum about 3 months ago, after 3 weeks they accepted my request. I am reading so many testimonies of this disservice in various forums and on social networks. Hearing some users would seem to be very busy with the new release of hauptwerk, a very important activity for the future and for the development of the product, however they are treating their customers really badly. The disservice would seem to be a shortage of personnel, however I wonder how they will process the requests when the new release will be released ...

by Anto800
May 23, 2019 04:26 AM

RE: Contacting MDA

Anto800 wrote:

I joined the Forum about 3 months ago, after 3 weeks they accepted my request. I am reading so many testimonies of this disservice in various forums and on social networks. Hearing some users would seem to be very busy with the new release of hauptwerk, a very important activity for the future and for the development of the product, however they are treating their customers really badly. The disservice would seem to be a shortage of personnel, however I wonder how they will process the requests when the new release will be released ...

Ok, so it is not only me. Maybe we just have to wait patiently...

by ob530
May 27, 2019 03:44 PM

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